Frequently Asked Questions

Path Optical is a B2B eyewear wholesale platform serving optical retailers, eyewear stores, optometry practices, e-commerce sellers, distributors, and growing eyewear brands worldwide. Our platform is designed for business buyers looking for flexible access to wholesale eyewear without the inventory commitment typically required by traditional wholesale programs.

Yes. You need to register a Path Optical account before placing an order. No account approval is required. Once registered, you can manage orders, review order history, save shipping information, and place repeat orders.

There is no MOQ for standard wholesale eyewear products on Path Optical. For eyewear products specifically marked “Private Label,” logo customization is available from 6 pieces per color for Optical Frames and Sunglasses. Custom-logo cases, cloths, and similar accessories require a minimum of 500 pieces per color. The product page will indicate whether a product supports Private Label customization.

Yes. Ready-stock products can be mixed across styles and colors, subject to current availability and any requirements shown on the product page.

Yes. You can order small quantities to evaluate frame quality, fit, colors, and styles. Samples use the normal quantity-tier pricing applicable to the quantity ordered, and shipping is calculated by the system. Wholesale sample fees are not refundable. For OEM or ODM sampling, fees depend on the project and may be waived for eyewear orders above 1,000 pieces per model.

Yes. If a style and color remain available, you can reorder through your Path Optical account. We recommend reordering early for fast-moving styles because ready-stock availability can change.

Many products on Path Optical are available as ready stock, while availability may vary by style and color. Please check the product page for current availability. For larger quantities or specific stock requirements, contact our team before ordering.

Path Optical offers wholesale Optical Frames, Sunglasses, Kids’ Eyewear, and Eyewear Accessories. The selection covers different materials, shapes, sizes, colors, and price points for different retail markets.

Product specifications are listed on individual product pages whenever available. Depending on the product, information may include frame material, lens width, bridge width, temple length, color, hinge type, lens features, and other relevant specifications. If you need additional product information, please contact us before ordering.

Yes. Prices displayed on Path Optical are intended for B2B wholesale purchasing. Pricing may vary depending on the product, quantity, customization requirements, or other order specifications.

Selected products may qualify for quantity-based pricing or volume discounts. Where available, quantity pricing will be shown on the product page or provided by our team for larger orders. For higher-volume purchasing, please contact us for a quotation.

We accept Visa, Mastercard, PayPal, and bank transfer. Payment options may be subject to order or payment-provider requirements. If you experience any payment issue or need an alternative arrangement for a larger order, please contact our team.

Yes. Path Optical serves wholesale customers worldwide. International shipping is paid according to the freight calculated by the system, based on the destination, order details, and selected shipping method.

For ready-stock orders, the dispatch time is typically 5–10 days, and delivery is typically 7–21 days, depending on the destination, order size, and shipping method. If you have a special timing or shipping requirement, please contact us by email or WhatsApp before payment so we can confirm the arrangement.

Shipping is calculated by the system using factors such as destination, shipment weight or volume, and the selected shipping method. The applicable freight will be shown or calculated during the ordering process. For large or special shipments, please contact our team for assistance.

DDP is currently available for Europe, the United States, Canada, and the Middle East on supported routes. Other countries currently use DDU terms. If you need to confirm DDP availability for a particular destination or route, please contact us before payment.

For domestic delivery to a designated warehouse in China, shipping may be free, excluding Hong Kong, Macau, Taiwan, and remote areas such as Xinjiang and Tibet. For international orders, duties, taxes, customs-clearance fees, and other destination charges depend on the shipping terms. Under DDU, the buyer is responsible for applicable destination charges. Under DDP, included charges follow the confirmed shipping terms for the order.

Logo customization is available only for eyewear products explicitly marked “Private Label.” For Private Label Optical Frames and Sunglasses, the minimum is 6 pieces per color. Please provide your logo, preferred product, quantity, and customization requirements for evaluation. Products that carry an existing brand cannot accept additional logo printing.

“Private Label” identifies products that support customer branding. Depending on the product and project, support may include logo application, packaging options, and related customization. Private Label requirements, pricing, and lead times follow the product page and project confirmation. Products without the Private Label label are not represented as logo-customizable.

Yes, selected eyewear accessories can support logo customization. Custom-logo cases, cloths, and similar accessories require a minimum of 500 pieces per color. Please contact us to confirm the available material, logo method, artwork, and production details.

Yes. With more than 15 years of experience serving global brands, chains, and wholesalers, Path Optical can support design, development, sourcing, and production requests beyond the products listed online. We have our own professional eyewear production capability and an industry sourcing network. Tell us your target style, material, shape, price range, quantity, or specification, and we will help identify suitable options. Path Optical is a path connecting your business with the right eyewear products.

We work with established eyewear supply and manufacturing partners and apply quality checks appropriate to the products and orders we supply. Product specifications and applicable compliance information are provided where available. If you have specific quality, testing, or compliance requirements, please contact us before placing your order.

Compliance or testing documentation may be available for applicable products. Requirements vary by product category and destination market. Please contact us before ordering if you require specific documentation for your business or market, such as CE, FDA, UV400, or other testing information.

Please contact Path Optical within 7–14 days after receiving your order. Include your order number, a clear description of the issue, and photos or video showing the affected products and packaging. We will verify the claim and provide a reasonable remedy, which may include replacement, credit, refund, or other compensation according to the circumstances and our review.

Wholesale orders are not eligible for routine returns due to a change of mind after shipment. Verified claims involving damage, manufacturing defects, non-conformity, wrong items, or missing items are handled primarily through replacement, account credit, refund, or other reasonable compensation, and an international physical return is not normally required unless specifically agreed. Customized, Private Label, OEM, and ODM goods are non-returnable except for verified manufacturing defects or material non-conformity. Any authorized return requires prior written approval and our return instructions. Freight, duties, and related costs are allocated according to the confirmed cause and responsibility.